Because every dish is prepared fresh specifically for your order, we generally can't offer refunds once preparation has started — this keeps things fair for a small home kitchen that doesn't resell unused stock.

If an item arrives damaged, incorrect, or not as described, message us on WhatsApp within 2 hours of delivery with a photo. We'll happily remake the item, offer a replacement, or issue a refund depending on the situation.

If you cancel before we've started preparing your order, you're entitled to a full refund of any amount already paid.

Advance payments for bulk or custom orders (e.g. birthday cakes) are refundable if cancelled with sufficient notice, as agreed at the time of booking. Late cancellations close to the event date may not be fully refundable, since ingredients are already committed.

Approved refunds are returned via the original payment method (UPI/bank transfer) within a few business days of approval.

For any issue with an order, contact Yasmin Katlariwala directly on WhatsApp at +91 70411 81153 — we read every message and want to make it right.